French people tend to have a bad rep when it comes to interpersonal interactions. Even other french folks have described their fellow countrymen as cold, distant, unwelcoming...
In general, I like to give people the benefit of the doubt and rise up in their defense when I can, so even though I've had my moments here and there of bruised feelings after various interactions with people, here are a few of my people-can-be-so-kind moments to share:
And then the most dramatic example so far, and the inspiration for this post:
In general, I like to give people the benefit of the doubt and rise up in their defense when I can, so even though I've had my moments here and there of bruised feelings after various interactions with people, here are a few of my people-can-be-so-kind moments to share:
- The two women who work at the post office - one of them spent time talking me through the whole process of which envelopes were required, which ones would be best, which ones wouldn't cost an arm and a leg, which ones would actually be safest/most likely to be delivered in one piece, when I came in with questions based on the instructions I had to follow for sending off and receiving back Dave's renewed passport. The other woman was the one who patiently helped me through the above process once I actually had everything I needed the next week because the first visit had just been a reconnaissance mission. (And do not just chalk this up to good customer service! Customer service does not look the same here as it does in the states...)
- The couple strangers nearby when I wiped out on a bike a few months ago - thankfully I was uninjured, but they both came over to make sure (ça va?? Oui, ça va, merci. vous êtes sûr?? Oui, merci beaucoup!). I do know others who haven't had the same experience when they've had bike mishaps, so thanks to those kind folks.
- The secretary at the doctor I saw this morning - I do not expect people to bend over backwards to help when confronted with my still-less-than-ideal-though-improving french, so I truly appreciated her patience and clarity as she spoke slowly, wrote notes/used her hands to support her words, let me repeat what I thought I'd understood her tell me and kindly correct my misunderstandings. While it wasn't a lot, she took extra time for me without making me feel like a burden. What a gift!
And then the most dramatic example so far, and the inspiration for this post:
- The employees and fellow shoppers at the grocery store a couple weeks ago - I hadn't been feeling great for most of the day, but was feeling better and needed to go to the store to get ingredients for the dessert I planned to make that night for a game night and for a baby shower the next day. So I walked the 15 minutes to the grocery and was starting to pick my way through the produce section when I started feeling funny again - took off my coat to try to cool down, popped in a peppermint (my mom's sure-fire way to alleviate any type of nausea), and continued walking around. I'd made it to the apples when I determine that it was too late for the peppermint to help and there's a good chance I'm going to pass out and WHAT DO I DO I'M IN THE MIDDLE OF A GROCERY AND WHERE DO I SIT AND UH OH.... Thankfully, I spotted an employee about ten feet away putting produce onto the refrigerated shelves. I make it over to him and manage some combination of french that communicates that I don't feel well and is there anywhere I can sit down. Precious man reaches down and shoves a bunch of cauliflower out of the way on the bottom shelf and helps me perch there. He is joined by a sixty-something year old precious fellow shopper who starts stroking my head and checking my pulse. They are both asking me questions which I'm trying to process and answer in french while I'm increasingly about to pass out so my eyesight and hearing are both clouding over. Somehow I manage to communicate this and precious woman helps me to the floor. I think at this point precious man has gone off to get a glass of water. Precious woman is still trying to find my pulse and then I realize I'm going to vomit which thankfully I was able to communicate ("to vomit" is vomir in french...definitely a helpful cognate!), so then precious woman picks up one of my empty produce bags and holds it for me, stroking my hair, while I throw up. Seriously, she wins Stranger of the Year Award! Whatever stomach bug/food poisoning it was was satisfied then thankfully and the potential of passing out dissipated. So with the fog lifted from my eyesight and hearing, I was able to see the several other kind fellow shoppers who had gathered to see if they could help and hear their questions and actually comprehend the french - have you eaten today? Yes are you pregnant? No are you diabetic? No do you have heart problems? No...etc etc. Precious man returned with water and to say he had called the pompiers to come. Precious woman explained that I'd vomited and was starting to feel better, and I explained that I didn't think I needed an ambulance. Precious man called them back to explain the situation and we all allowed as how, if I continued to get better, they didn't need to come. But precious man was not at all willing for me to walk home by myself. Thankfully we have friends who live nearby who I could call and they were able to come meet me. Once they were on route and I was continuing to feel better, precious woman said goodbye and went off to do her shopping, leaving me in the care of precious man (François, because by this time I can read his nametag on his uniform) who did not leave me until I was safely in the care of Tim and Paula, and who assured me that it had not been an inconvenience at all and to go home and rest. He wins my Monoprix Employee of the Year Award! I haven't seen him again yet, but I hope to so I can show him I'm better 😊
So anyways, y'all. It may not be like living in the South over here (maybe more like the Northeast 😉), but kindness is beautiful and it does exist! All over!
When I told this story briefly to a french friend (who went to university in Ohio) yesterday while we were discussing the differences in customer service/people's interactions here versus the states, his response was "well, yeah, I mean they still have hearts" - which is, of course, true.
But I think it's worth paying special attention to. In fact, maybe it's even easier in a culture that's less warm-and-fuzzy/more cold-and-prickly at it's base to notice and be touched by the moments where people show us their hearts. Those are moments not to miss!
And hopefully moments that we create in the lives of others, too. I pray we'll all go show our hearts today to someone who may need it 💙
